HIPPA Compliant Call Tracking
Find out what REALLY happens when a patient calls your office.
A poorly handled call can make the difference between a caller who was “just shopping” and a big case scheduled and delivered.
Call Tracking and Recording removes any mystery about calls into your office. You will find out exactly who called, from what advertisement and what happened when they called. This is where the advertising really turns into a science.
We provide a cutting edge dashboard that arranges this information for you.
The dashboard is secure and allows you to review all incoming calls and hear the conversation that takes place – even in real time.
A Coordinated Front Desk
Our dashboard lets your team stay connected. Users can add notes and message details to the calls for other team members. They can leave follow up instructions. Prospective new patients won’t fall between the cracks.
Most importantly, this system is fully HIPPA Complaint. The exact details on this are quite lengthy. These have been put together for you to review in a white paper that you can download here: HIPPA Compliant White Paper Download.
As this system is fully complaint, we will only grant access to users you choose. All users must sign a HIPPA agreement which will help to prevent you from being liable for any potential threats.
Don’t miss out on another new patient. Call us today for more information on how we can help you!